A : You can place our cakes and pies with the box for maximum 5 hours at room temperature and 7 days in a refrigerator. We do not recommend you to store them in a freezer.
Q : How do I store my cupcakes?
A : You can place our cupcakes with the box for maximum 2 days at room temperature and 7 days in a refrigerator. We do not recommend you to store them in a freezer.
Q : When is the best time to enjoy your products?
A : Our products are best enjoyed at the first 3 days. Flavors / color changing will not happen if you follow our storing suggestions. Things like contaminated odor / other substances around our products are out of our responsibilities.
Q : Can I request delivery time for my orders?
A : Due to road conditions that cannot be predicted, we do not accept delivery time requests.
Q : When is the earliest time I can have my orders delivered?
A : We deliver 6 days a week. Our earliest delivery starts at 10 am and ends at 6 pm. Delivery is done alternately with other addresses.
Q : Do you accept orders for same day delivery?
A : Yes. If you order, make payment, and have our confirmation before 1pm, then your orders can be delivered in the same day. But we suggest you to place your order minimum 2 days in advance in case we're already full to take your order.
Q : Can I request a customized message to be written on my cake?
A : Yes, you can! But it is only possible for 24 cm size cake / pie. On the order form, you can write the message beside your cake (e.g.: 1 Boston Cream Cake 24 cm "Happy Birthday!"). For 16 cm size cake / pie you can request for a greeting card instead.